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Marketing – Privacy Policy

What is the purpose of this policy?

VIDEORUNRUN, which manages the website www.videorunrun.com, places great importance on the protection and confidentiality of your personal data, as they are a guarantee of our seriousness and trust.

The data privacy policy specifically reflects our commitment to adhering to the applicable data protection regulations within VIDEORUNRUN, particularly those of the General Data Protection Regulation (GDPR).

In particular, the privacy policy aims to inform you about how and why we process your data in the context of the services we provide.

Who is this policy for?

This policy applies to you regardless of your place of residence, as long as you are a customer or visitor of the www.videorunrun.com website.

The policy only covers the processing we carry out ourselves and not the processing that may be carried out using our service’s features by our clients. If you wish to obtain information about the data processed by our clients using these features, we invite you to contact them directly.

Why do we process your data?

As part of the services offered, we necessarily need to process your personal data to:

Navigate our website, benefit from our services, and respond to your requests (e.g., information requests, complaints, etc.) based on our general terms of use and our legitimate interest in providing you with the best possible service.

– Follow and comment on our posts on social media based on our legitimate interest in having a dedicated page on social media.

– Use our instant messaging based on our legitimate interest in easily communicating with you.

– Receive our newsletter that informs you about all the news concerning our services based on your consent.

– Operate the videos on our site based on our legitimate interest in offering you video content.
Your data is collected directly from you when you use our website, and we are committed to processing your data only for the reasons described above.

However, as soon as you voluntarily publish content on the pages we edit on social media, you acknowledge being entirely responsible for any personal information you may transmit, regardless of the nature and origin of the information provided.

We only use anonymized cookies that are exempt from consent in accordance with CNIL provisions.

For cookies, please refer to our dedicated Cookies Policy accessible on our website.

What data do we process and for how long?

We have summarized the categories of personal data we collect and their respective retention periods.
If you wish to obtain more details on the applicable retention periods for your data, you can contact us at: dpo@dipeeo.com.

– Professional identification data (e.g., name, first name, position, company, etc.) and contact details (e.g., email address, professional phone, etc.) retained for the duration of the service provision plus the legal prescription periods, which are generally 5 years.

When there is confusion between your business name and your personal name (e.g., sole proprietorship, SME, etc.), economic and financial data (e.g., bank account number, verification code, etc.) are retained for the duration necessary for the transaction and management of billing and payments, plus the legal prescription periods, which are generally 5 to 10 years.

– Email address for our email marketing campaigns retained for a maximum duration of 3 years from the last contact with you.

– Phone number for our phone marketing campaigns retained for a maximum duration of 3 years from the last contact with you.

– Email for receiving our newsletter retained until the end of your subscription to the newsletter.

– Statistical data on video viewing, which is anonymized and retained indefinitely.

– Connection data (e.g., logs, IP address, etc.) retained for 1 year.

– Cookies, generally retained for a maximum duration of 13 months. For more details on our use of cookies, please refer to our Cookies Policy accessible at any time on our website.

Upon expiration of the above retention periods, the deletion of your personal data is irreversible, and we will no longer be able to communicate them to you past this deadline. We may only retain anonymous data for statistical purposes.

Please also note that in case of litigation, we are obliged to retain all data concerning you for the duration of the processing of the case, even after the expiration of their retention periods described above.

What rights do you have to control the use of your data?

The applicable data protection regulations grant you specific rights that you can exercise at any time and free of charge to control the use of your data.

Right of access and copy of your personal data as long as this request does not conflict with trade secrets, confidentiality, or correspondence secrecy.

Right to rectify personal data that is erroneous, outdated, or incomplete.

Right to object to the processing of your personal data for marketing purposes.

Right to request the deletion (“right to be forgotten”) of your personal data that is not essential for the proper functioning of our services.

Right to limit the processing of your personal data, which allows you to “freeze” the use of your data in case of dispute over the legitimacy of processing.

Right to data portability, which allows you to recover part of your personal data to store or transfer it easily from one information system to another.

Right to give directives on the fate of your data in case of death, either through yourself, a trusted third party, or a beneficiary.

For a request to be considered, it must be made directly by you to the address dpo@dipeeo.com. Any request not made in this manner cannot be processed.

Requests cannot come from anyone other than you. We may therefore request proof of identity if there is doubt about the requester’s identity.

We will respond to your request as soon as possible, within a month from its receipt unless the request is complex or repetitive. In such cases, the response time may be a maximum of three months.

Please note that we may refuse to respond to any excessive or unfounded request, especially if it is repetitive.

Who can access your data?


More specifically, we only share your data with authorized personnel to use it to provide our service, such as our IT department or our customer service department.

Your personal data is also transferred to our IT service providers solely to technically operate our service (e.g., data hosting providers).

We ensure that we verify all our IT service providers before recruiting them to ensure they strictly comply with the applicable personal data protection regulations.

How do we protect your data?

We implement all necessary technical and organizational measures to guarantee the security of your data daily, particularly to prevent any risk of destruction, loss, alteration, or unauthorized disclosure (e.g., training, access control, passwords, antivirus, backup servers, “https,” etc.).

Can your data be transferred outside the European Union?

Except where strictly necessary and in exceptional circumstances, we never transfer your data outside the European Union, and your data is always hosted on European soil. We also strive to recruit service providers who host your data within the European Union.

In cases where our service providers are nevertheless required to transfer personal data concerning you outside the European Union, we ensure that they implement appropriate safeguards to ensure the confidentiality and protection of your data.

Who can you contact for more information?

To ensure the best protection and integrity of your data, we have officially appointed an independent Data Protection Officer (“DPO”) with our supervisory authority.

You can contact our DPO at any time and free of charge at dpo@dipeeo.com for more information or details on how we process your data.

How can you contact the CNIL?

You can contact the French “Commission nationale de l’informatique et des libertés” or “CNIL” at any time at the following contact details: CNIL Complaints Service, 3 Place de Fontenoy – TSA 80751, 75334 Paris Cedex 07, or by phone at

Can the policy be modified?

We may modify our privacy policy at any time to adapt to new legal requirements and new processing activities we may implement in the future.

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